- Half-year result 2025: Adjusted EBIT at EUR -43 million
- 6.6 million passengers travelled with Austrian Airlines in the first half-year
- Operational performance and customer satisfaction remain at top level
- Multiple awards for Austrian Airlines at the prestigious Skytrax Awards
- CEO Annette Mann: “We have once again improved significantly in terms of reliability, punctuality and customer satisfaction and did our efficiency homework in the first half of 2025. Nevertheless, the geopolitical situation in important core markets, especially the Middle East, and the unfavorable conditions in Austria make it very difficult for us to fly profitably.”
In the first six months of the year, Austrian Airlines generated a result (Adjusted EBIT) of EUR -43 million. This corresponds to an increase of 31 percent compared to the first half of 2024. Nevertheless, the result fell short of expectations, as production was significantly higher and the collective bargaining dispute had a negative one-off effect on the result in the previous year.
The lack of revenue from connections to the Middle East was particularly noticeable, which also had a negative impact on routes to North America, as many passengers from the Middle East travel to the USA via Vienna. In addition, arrival and departure fees in Austria alone have risen by 23 percent in the same period. Many other cost items are also significantly higher than in the same period of the previous year due to the continued above-average inflation and the high increases in collective wage agreements throughout the country.
“We have once again improved significantly in terms of reliability, punctuality and customer satisfaction and did our efficiency homework in the first half of 2025. Nevertheless, the geopolitical situation in important core markets, especially the Middle East, and the unfavorable conditions in Austria make it very difficult for us to fly profitably”, CEO Annette Mann said in view of these figures.
The half-year results in detail
From January to June 2025 inclusive, Austrian Airlines’ revenue rose by 10% from EUR 1.1 billion in the previous year to EUR 1.2 billion. Total revenue increased by 11% to EUR 1.2 billion, while total expenses rose by 9% to EUR 1.3 billion.
Over the course of the first six months, the number of available seat kilometers rose by 8% to 13.5 billion (HY 2024: 12.5 billion). The load factor fell by 1.1 percentage points from 78.3% to 77.2%. 99.3% of the Austrian Airlines flight schedule was flown regularly (plus 1.0 percentage points). Passenger numbers rose by 1% year-on-year to 6.6 million.
Successful start to important third quarter
The summer months, which are so important for Austrian Airlines’ full-year result, have started successfully. This is shown by the figures from the first weeks of the vacation season: An average of 50,000 passengers per day have been transported since the start of the summer vacations. To ensure that the variety of destinations always keeps pace with the times, Austrian added five new destinations to its portfolio in the first half of 2025: Ivalo in Finland, the Scottish city of Edinburgh, the Norwegian Lofoten Islands, the German vacation island of Sylt and Burgas, the fourth-largest city in Bulgaria. In winter, innovations such as the twice-daily connection to Bangkok in Thailand have proven successful and will be retained in the 2025/26 winter flight schedule. Austrian Airlines currently has more than 120 destinations in its flight schedule.
Skytrax award: Best Airline Staff Service in Europe
The first half of the year has been extremely successful in terms of customer satisfaction. As in the past, Austrian Airlines has also secured top places in this year’s Skytrax Awards, which are often referred to as the “Oscars of the aviation industry”. The Skytrax Awards are presented annually based exclusively on customer ratings. Firstly, the staff won the coveted award in the “Best Airline Staff Service in Europe” category for the eighth time. The cabin crews can also celebrate first place in the “Best Cabin Crew in Europe” category and a place among the top 20 airlines worldwide. “This award is very special because it comes directly from our passengers. Of course, we are doubly pleased because it is direct feedback on our tireless day-to-day work for our passengers. To ensure that we continue to achieve top customer satisfaction ratings in the future, we are striving to keep our service and punctuality high. The goal is very clear: this year we want to be one of the most punctual airlines in Europe again for the year as a whole”, emphasizes COO Francesco Sciortino.
The figures from the first half of the year show that the right steps have been taken: in the first six months of 2025, Austrian Airlines succeeded in significantly improving both punctuality on arrival and punctuality on departure by 3.8 percentage points and 5.7 percentage points respectively compared to the same period of the previous year.
Outlook for the current financial year
“Our goal remains clear: we want to significantly exceed the result for the full year 2024. However, the geopolitical conditions and the expensive location do not make it easy for us to achieve this goal”, underlines Austrian Airlines CEO Annette Mann. She continues: “As far as the high location costs are concerned, we never tire of emphasizing that urgent measures are needed to bring the framework conditions in Vienna to a competitive level. This is not about subsidies, but about long-term, sustainable and competitive solutions in and for Austria as a business location.” The willingness of Austrian Airlines and the Lufthansa Group to invest in Vienna is clear: the rollover and planned expansion of the long-haul fleet with Boeing 787-9 Dreamliners alone has a list price investment volume of more than three billion euros. In addition, a conversion of the short and medium-haul fleet with new aircraft from the Airbus A320 family is also planned over the next few years. Austrian Airlines is also investing EUR 35 million in new lounges at the Vienna hub and more than EUR 10 million annually in digital customer services.
Overview of key facts and figures first half year 2025 (rounded):
| 1-6 2025 | 1-6 2024 | Change YoY | |
| Revenue in € million | 1,177 | 1,070 | +10% |
| Total operating revenue in € million | 1,226 | 1,103 | +11% |
| Total operating expenditures in € million | 1,270 | 1,166 | +9% |
| Adjusted EBIT in € million | -43 | -62 | +31% |
| EBIT in € million | -44 | -65 | +32% |
| Passengers in thousands | 6,592 | 6,498 | +1% |
| Available seat kilometers (ASK) in millions | 13,545 | 12,530 | +8% |
| Passenger load factor in % | 77.2 | 78.3 | -1.1pp |
| Number of flights | 58,011 | 55,034 | +5% |
| Fleet size (fleet in operation) | 68 | 68 | |
| Regularity of operation | 99.3% | 98.3% | +1pp |
| Punctuality on departure | 85.7% | 80.0% | +5.7pp |
| Punctuality on arrival | 88.4% | 84.6% | +3.8pp |
| Employees as of 31 March 2025 | 6,139 | 6,204 | -1% |
Overview of key facts and figures Q2 2025 (rounded)
| Q2 2025 | Q2 2024 | Change YoY | |
| Revenue in € million | 719 | 667 | +8% |
| Adj. total operating revenue in € million | 749 | 688 | +9% |
| Adj. total operating expenditures in € million | 682 | 628 | +9% |
| Adjusted EBIT in € million | 68 | 60 | +13% |
| EBIT in € million | 68 | 59 | +15% |