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Mission statement

Our Company, our Foundation
The Austrian Airlines Group (“Austrian”) occupies a leading position in Austria’s aviation industry, and is an integral part of Lufthansa, Europe’s largest airline group. We are committed to high quality, and assert ourselves in European competition. Our attractive network connects East and West. The basis of our flying activities is the Vienna hub.

The Austrian Airlines Group is distinguished by its profitable, forward-looking and modern actions, and combines the history and know-how of the companies united within it. Together, these form the integrated trademark “Austrian”. Our aim is to grow on an economically healthy basis, and by our own efforts.

Our Customers
Our customers expect technical reliability, punctuality, and an orientation to service. And as a leading quality airline in Europe, we offer all of these. But we offer even more: In accordance with our motto, “We carry Austria in our hearts, and ever more customers into the world,” we do everything to ensure our customers look forward to their next flight with Austrian.

Our Team
Our employees are the crucial reason why we are inspiring ever more people to travel with Austrian. They show huge personal commitment every day, and form a strong team with their wide-ranging history. Cooperation is based upon respect and appreciation. Our managers are role models, motivate and give direction.

This is the Mission Statement of the Austrian Airlines Group. 6,000 employees worked together to design it in 2012.