Economic Responsibility

Austrian Airlines has close to 7,000 staff members from 58 nationalities. In 2017, we transported 12.9 million passengers and achieved 2.4 billion euros in revenue. We account for almost half of the passengers at Vienna Airport, the largest employer in Austria. We have 4,800 suppliers, 1,500 of which are Austrian. 40% of the 1.6 billion euros spent on suppliers in 2017 went to Austrian firms.

Austrian Airlines’ commitment to service has been reflected in numerous awards and recognitions. In 2017, Austrian Airlines scored 11th place worldwide in airline punctuality. In 2018, we were awarded the SKYTRAX World Airline Award in service for the fifth consecutive year, as well as the number one rating in business class catering. Austrian Airlines employs 60 DO & CO sky chefs, and offers a selection of finest Austrian coffee on board.

Austrian Airlines is the only airline to operate direct flights between Austria and six destinations in the USA. We transport 155,000 passengers annually from North America to Austria. In 2018, Tokyo and Cape Town were added to the long-haul destinations.

The service initiative “AIRail” was launched in September 2017 in order to facilitate the transfer of passengers between Vienna Airport, Salzburg or Linz. In combination with a previous or subsequent Austrian Airlines flight, passengers can use one of three daily Railjet connections of the Austrian Federal Railways (ÖBB) with an Austrian Airlines flight number between Salzburg Central Railway Station and Vienna Airport. Travel time between Salzburg Central Railway Station and Vienna Airport is 2 hours 49 minutes.