Vision and Mission

Dear Guests and Friends of the Aviation Industry,

A very warm welcome on board with Austrian Airlines. What are you expecting of your next flight? The perfect connection? Reasonable prices, and excellent service? No matter whether you are travelling on business or for pleasure, our aim is that your journey with Austrian Airlines should go as smoothly as possible – and that means from the booking onwards. Every one of our members of staff – those you encounter face-to-face and those behind the scenes – is working according to our philosophy, “We care”. Because your well-being matters deeply to us.

Thanks to our partnership with Lufthansa, Austrian Airlines is now a member of Europe’s largest airline. That means the product we offer will be more in tune with your needs than ever before, with an even larger network of perfectly harmonised connecting flights around the world.

The most important thing, however, remains unchanged: Austrian remains Austrian. So what does this mean for you? Our domestic airport of Vienna, at the very heart of Europe, provides the perfect basis for an East-West hub. Austrian Airlines is an ever-reliable partner, whether you are travelling on business or taking that well-earned holiday. You enjoy our outstanding service and the Austrian hospitality that is instantly recognisable around the world. The personal, attentive care offered by our staff is with you throughout your journey – as we like to say, “We fly for your smile”.

We look forward to welcoming you on board your next flight with us.

With warm regards,

Dr. Peter Malanik Dr. Andreas Bierwirth